Subscription Features

Compare Our Plans

Review the detailed feature comparison below to understand what's included in each subscription tier.

All plans include core PIA management
Enterprise-grade security across all tiers
Team collaboration features in paid plans
Enhanced support with higher tiers
Free Pro Team Enterprise
Cost
Core service No cost $50/month | $500/year $200/month | $2000/year $1000/month | $10000/year
Free Trial No end date 14 days - -
Advanced PIA authoring (AI assisted)*1 - Expected by Winter 2025 Expected by Winter 2025 Expected by Winter 2025
Headstart Privacy Analysis (AI assisted)*2 - - Expected by Spring 2026 Expected by Spring 2026
Core
PIA management functions
Pre-built templates
Number of stored PIA*3 5 50 200 1000
Number of newly created PIA per month 1 5 20 100
Retention policy Until deleted Until deleted Until deleted Until deleted
Export to PDF
Automated e-mail alerts
Collaboration
Subscription manager
PIA sharing
AI assist - *1 *1 *1
Administration
Team size 2*4 5 20 50
Billing cycle - by Year or Month by Year or Month by Year or Month
Custom terms of service - - -
Security and Compliance
Data encryption at-rest and in-transit
SOC 2 Type II & ISO 27001:2013 hosting
Data storage in Canada*5
Support
Cloud hosted for consistent Uptime SLA
On-line guides
Support*6 Self-service Standard Priority Priority+
Fee for service consulting - - Hourly rate Hourly rate
*1 Advanced PIA authoring (AI assisted) includes the ability to assist with writing a PIA but does not include the ability to conduct privacy analysis on the PIA. Privacy analysis is expected to be conducted by a privacy professional. Content provided by the Advanced PIA authoring artificial intelligence (AI) assistant is for informational purposes only and must be reviewed, updated, and approved by a subject matter expert. This feature is expected to be available by Winter 2025 for an additional cost.
*2 Headstart Privacy Analysis (AI assisted) includes the ability to conduct privacy analysis on the PIA but does not include the ability to assist with writing a PIA. Content provided by the Headstart Privacy Analysis artificial intelligence (AI) assistant is for informational purposes only and must be reviewed, updated, and approved by a privacy professional. This feature is expected to be available by Spring 2026 for an additional cost.
*3 For paid yearly subscriptions, the total number of PIA stored in a subscription can be increased for an additional cost, in multiples of the yearly subscription cost. For example, the number of PIA stored in a Pro plan subscription can be doubled from 50 to 100 by paying twice the yearly subscription cost. This option can be activated by contacting the support team.
*4 Single user with option to invite 1 team member (two people can share one free subscription).
*5 Data is stored in Canada except for subscription payment information, which is stored in the United States.
*6 Support options vary by subscription tier.

Self-service: includes access to online help guides and FAQs.

Standard: includes self-service plus email support with a target response time of less than 24 hours.

Priority: includes self-service plus email support with a target response time of less than 16 hours.

Priority+: includes self-service plus email support with a target response time of less than 8 hours.

Support hours:
Support is available weekdays Monday to Friday, 8am to 4pm Canada Pacific Time, excluding holidays.
All requests for support must be initiated through the Request Support form available to subscription owners and their delegates.
Response times are target best effort commitments based on business hours.

Fee for service consulting: available at an hourly rate for Team and Enterprise plans.

For any questions, you may contact us at [email protected]
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All times shown on this site are in Canada Pacific Time